Security and Privacy Policy for uaev.ae Website and UAEV App
This is the Security and Privacy Policy governing the uaev.ae website and the UAEV App (the “Platforms”). Etihad Water and Electricity Company PJSC (“EtihadWE”) is committed to protecting the rights of the users of its Platforms, and keeping data and information secure. We have created this Privacy and Security Policy to explain the current information management practices on our Platforms.
EtihadWE shall not collect personal information about you when you visit the Platforms unless you choose specifically and willingly to provide such information to us. However, upon your visit, the following information is automatically collected and stored:
- The IP address from which you access the Internet and the date and time of your visit to our Platforms.
- The pages you visit (recorded by the text and graphics files that compose the page).
EtihadWE uses this information solely for statistical and monitoring purposes and to help us identify which pages are most or least interesting to our visitors, as well identifying the Platform’s performance. We may use third party tools or software for conducting statistical analysis. However, only certain pieces of aggregated, non-personal information, such as the number of users who accessed our Platforms or most visited pages, are collected. Such information does not identify you individually.
Where you provide us with your personal information, we shall use such details only to process your application for obtaining information, and to send notifications, announcements and information. By using the Platforms, you approve and accept these terms and conditions for privacy.
EtihadWE will not disclose personal information to third parties, except when required to do so by law and in connection with any legal proceedings.
Privacy Policy Changes
EtihadWE reserves the right to change this Security and Privacy Policy at any time. The latest version of the Security and Privacy Policy will be always published on EtihadWE’s website.
Cookies
Cookies are small text files that are stored in your device when you visit websites or apps. EtihadWE uses cookies to improve your overall Platform experience. EtihadWE’s cookies store preferences like preferred language, font-size, or specific version (e.g. high-contrast). Once your preferences are set, you do not need to specify them again for EtihadWE’s Platforms.
EtihadWE also uses third party tools or software, such as Google Analytics, to track statistics. In this case, Google will place a third party cookie on your computer or phone.
If you don’t wish to store cookies for EtihadWE’s Platforms, you can modify your browser so that it notifies you when cookies are sent, disable the cookies collection feature, or delete cookies that have already been set.
Governing Law & Jurisdiction
EtihadWE has established this Security and Privacy Policy in accordance with the federal laws of the UAE and all applicable governmental rules and regulations. Whenever a person breaches this Security and Privacy Policy, EtihadWE reserves the right to use the law to its fullest extent to protect its infrastructure and information. The federal courts of UAE shall have exclusive jurisdiction to settle any dispute in connection with this Security and Privacy Policy.